Privacy & Cookie Policy

Last updated: January 2025.

This single policy covers both how we handle your personal information and how we use cookies and similar technologies on this website. It brings together the full content of our former separate Privacy Policy and Cookie Policy without removing any information. It is written to comply with UK data protection law including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).

Note: Our website uses a cookie consent tool to record and respect your preferences. You can adjust your settings at any time through the tool or via your browser settings.

1. Who We Are

Asif Kola Realty® is owned by Teal3 Realty Limited, registered in England and Wales (Company No. 13206857). Our registered office is: Iveco House, Station Road, Prohal, Watford, United Kingdom, WD17 1ET. We are registered with the Information Commissioner’s Office (ICO) as a data controller (Registration No. ZA902699).

2. When We Collect Personal Data

• When you browse or use our website
• When you contact us via phone, email, or live chat
• When you fill in an enquiry or booking form
• When you submit property requests via third-party portals (e.g., Rightmove, Zoopla)
• When you interact with our services or team in any capacity

We may also receive data from vetted third parties with your consent.

3. What Personal Data We Collect

Depending on your relationship with us, we may collect:

• Personal details: Name, date of birth, gender, marital status
• Contact info: Address, email, phone numbers
• Identification: Passport, driving licence, utility bills, NI number
• Financial data: Payslips, bank statements, mortgage info, insurance details
• Employment: Employer details, salary, references
• Property data: Existing and new property info, landlord details
• Legal and sensitive info: Criminal convictions (if applicable), health & ethnicity data (where relevant and permitted)
• Technical data: IP address, cookie data, device info

We refer to this collectively as “Your Information.”

4. Why We Use Your Information

• Deliver and improve our property services
• Arrange viewings, valuations, and transactions
• Verify identity and prevent fraud or money laundering
• Conduct credit and reference checks
• Send relevant updates, marketing (with consent), and service communications
• Comply with legal and regulatory obligations

We process your data under the following lawful bases: Consent, Contract, Legal Obligation, and Legitimate Interests. We only retain your data for as long as necessary for these purposes.

5. Cookies & Similar Technologies

5.1 What are cookies?

A cookie is a small text file that is sent by the web server of the website you visit to your web browser and is stored on your computer. Cookies provide a number of functions in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites (e.g. cookies can identify if you have previously visited or registered with a website). PECR requires website users to have access to information relating to the use of cookies.

5.2 How we use cookies

We collect information about users visiting our website by analysing site traffic which includes the use of cookies. The information collected by cookies and other tracking methods on our website is anonymous and does not contain any sensitive information such as your name, address or any payment details nor does it contain any information that can personally identify you. You may delete and block all cookies from our website but some parts subsequently will not work.

5.3 Types of cookies we use

(1) Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. These cookies ensure that our website functions correctly and also facilitate a product selection or track a sale order you have made.

Our Cookies

Third-Party Cookies

(2) Performance Cookies

These cookies collect anonymous information about how visitors use our website to help us improve the way the website works. These cookies provide statistics on how our website has been used and measure any errors on our website and support improvements and test new designs.

(3) Functionality Cookies

These cookies allow websites to remember certain choices you have made so that when you subsequently return, you can be provided with personalised settings. At the current time our website does not utilise any cookies of this type.

(4) Targeting Cookies

Targeting cookies collect information about how you have used our website in order to make advertising relevant to you and your interests elsewhere on the Internet. These cookies remember that you have visited our website and will allow third party networks to use the information to display relevant advertising or other content to you on other websites.

5.4 Other cookies on our website

When you use our website you may notice some cookies that are not related to us. For example, when you visit a page on our website with content embedded from Twitter, Facebook, YouTube, or Flickr, you may be presented with cookies from those websites. Our website does not control the use of those cookies. We recommend that you visit those sites for more information on the cookies they use and how they use them:

• Twitter Privacy Policy
• Facebook Privacy Policy
• YouTube (Google) Privacy Policy
• Flickr Privacy Policy

5.5 Adjusting your browser’s cookie settings

Most web browsers automatically accept cookies but you can alter your browser settings to prevent automatic acceptance or you can manually delete your cookie history whenever you wish. Below is a list of popular web browsers and how you can adjust the cookie settings:

Internet Explorer

• Select: Tools
• Select: Internet Options
• Select: Privacy
• Select: Advanced
• Select: Override automatic cookie handling
• Then set your preferences as required

Mozilla Firefox

• Select: Tools
• Select: Options
• Select: Privacy
• Then set your preferences as required

Google Chrome

• Select: the wrench icon on the browser toolbar
• Select: Settings
• Select: Show advanced settings
• Select: Privacy/Content settings
• Select: Cookies
• Then set your preferences as required

Safari 5.0

• Select: Safari
• Select: Preferences
• Select: Security
• Then set your preferences as required

5.6 Additional information on cookies

More information on cookies can be found here: http://www.aboutcookies.org/

5.7 Google Analytics – further information

The Asif Kola Realty website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use the website. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to produce reports for us on website activities, and to provide additional services associated with the use of the Internet and our website. Google may also pass on this information to third parties where required to do so by law or where third parties process this data on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google.

In addition this website utilises Google Analytics Demographics and Interest Reporting which allows us to use aggregated user data (such as age, gender and interests) to better understand our audience and provide more relevant and targeted communications and content.

You may refuse the use of cookies by selecting the appropriate settings on your browser as explained above. Furthermore, you can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads at https://www.google.com/settings/ads and you can prevent Google Analytics collecting IP addresses and using other cookies by downloading and installing the following Google browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en-GB

6. How We Protect Your Data

• SSL encryption
• Secure servers and firewalls
• Limited employee access
• Data destruction when no longer needed
• Only authorised personnel can access your information

7. Data Retention

We keep your personal data only as long as necessary for our legitimate purposes and legal obligations.

8. Sharing Your Information

We may share your data with:

• Vetted partners (e.g., mortgage advisors, insurance providers)
• Service providers (e.g., IT, marketing, cloud hosting)
• Legal and regulatory bodies (e.g., HMRC, FCA, Land Registry)
• Credit reference agencies (for authorised checks)

We never sell or commercially distribute your data. Where data is transferred outside the UK/EEA, we ensure adequate safeguards are in place.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccuracies
• Withdraw consent or object to processing (where applicable)
• Request deletion, restriction, or data portability

To exercise these rights, contact us using the details below.

10. Children

Our services are not intended for individuals under 18. If we become aware of such data collection, we will promptly delete it.

11. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here and apply immediately.

12. How to Contact Us

Email: hello@asifkola.com Phone: 0333 5333 786 Data Protection Officer: Asif Kola

13. Glossary

• Online property portals – Sites like Rightmove, Zoopla, OnTheMarket, eXp UK used to advertise properties.
• Data Controller – The entity responsible for how and why data is processed.
• Data Processor – A third party that processes data on behalf of the controller.
• EEA – European Economic Area (EU + certain other countries).