Terms of Use
1. Copyright and Trade Marks
The content of this website is © Asif Kola Realty. Reproduction of part or all of the contents in any form is prohibited other than by the following permissions:Licence to Re-copy for Limited Purposes:
- You acknowledge Asif Kola Realty as the source of the material. You must include such acknowledgement and the Asif Kola Realty web address (asifkola.com) in any copy of the material.
- You must inform the third party that all the terms and conditions set out here apply to them and that they are bound by them.
2. Disclaimer
Asif Kola Realty takes all reasonable care to ensure the information on this site is accurate, but we cannot guarantee its accuracy and reserve the right to change any information (including these terms) at any time. You must check these terms for any updates on each visit. We make no warranties or representations about this site or its content, including text, graphics, advertisements, or links. Neither Asif Kola Realty nor any contributors accept responsibility for the accuracy, completeness, or fitness for purpose of the content. This website does not provide financial advice.3. Governing Law
These terms and conditions shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.4. Anti-Money Laundering (AML) Compliance
Asif Kola Realty and Teal3 Realty are committed to operating transparently in accordance with all legal and regulatory obligations. We are alert to the risks of the real estate sector being used for money laundering and cooperate fully with authorities, including reporting suspicious activity to the National Crime Agency (NCA). Each buyer and seller is required to pay £25 plus VAT for their AML check. We comply with the Proceeds of Crime Act 2002, Money Laundering Regulations 2007, Bribery Act 2010, and Terrorism Act 2000. Our compliance applies to all clients, including vendors, buyers, landlords, and tenants. We are required to obtain and retain for at least five years identity verification and, where applicable, proof of ownership or source of funds. Work cannot proceed unless this information is received. Electronic identity checks may include credit checks.Acceptable Identity Documents
Individuals – One document from each list:
List A – Identity:- Current signed passport
- Valid UK driving licence
- EEA member state ID card
- Utility bill
- Mortgage statement
- Bank or building society statement
- Valid UK driving licence (if not used for ID)
- Home or motor insurance certificate
- Local authority tax bill or tenancy agreement
- Solicitor’s letter confirming property purchase
- NHS medical card
Limited Companies:
If acting on behalf of a UK company, we also require:- Certificate of Incorporation
- Articles and Memorandum of Association
- Latest Annual Return or Confirmation Statement
- Nominee director declaration and power of attorney (if offshore)
- Identity documents for individuals / entities holding 25% + shares
5. Complaints Procedure
We are members of The Property Ombudsman (TPOS) and are committed to delivering high standards of service. Our complaints procedure is outlined below.Stage One – Sales or Lettings Manager
All complaints should first be directed to Asif Kola. We aim to resolve your issue within five working days.Stage Two – Director
If unresolved, escalate your complaint by writing to the Finance Director via gema@asifkola.com. Your complaint will be acknowledged within three working days and fully reviewed. A final written response will be provided within fifteen working days.Stage Three – The Property Ombudsman
If still dissatisfied, you may escalate to TPOS. Details are included in our final response letter and available at www.tpos.co.uk. Note: TPOS will only consider your complaint if you’ve completed our internal procedure. Complaints must be submitted within 12 months of the final response.See also our Privacy Policy and Cookie Policy. Last updated: July 2025
Clear terms.
No hidden
nonsense.
This page explains the rules for using the Asif Kola Realty® website, including copyright, disclaimers, AML requirements and our complaints process.
Last updated: April 2026.
A professional website needs professional terms.
By using this website,
you agree to these terms.
This website is owned and operated by Teal3 Realty Limited and Asif Kola Realty®.
By accessing or using this website, you agree that you consent to and are bound by the terms and conditions set out below.
Our content is protected.
The content of this website is © Asif Kola Realty®. Reproduction of part or all of the contents in any form is prohibited other than by the limited permissions set out below.
Licence to re-copy for limited purposes
- You must acknowledge Asif Kola Realty® as the source of the material. You must include such acknowledgement and the Asif Kola Realty® website address, asifkola.com, in any copy of the material.
- You must inform any third party that all the terms and conditions set out here apply to them and that they are bound by them.
This licence does not permit incorporation of the material into any other work, publication or website in any form.
No part of this website, including but not limited to photographs, property details, virtual tours, video content and floorplans, may be copied or distributed for commercial purposes.
You may not frame this website without the express consent of Asif Kola Realty®. The Asif Kola Realty® name, brand and logo are protected trade marks and may not be reproduced except to view this website.
Information is provided in good faith.
Asif Kola Realty® takes all reasonable care to ensure the information on this website is accurate. However, we cannot guarantee its accuracy and reserve the right to change any information, including these terms, at any time.
You must check these terms for updates each time you visit this website.
We make no warranties or representations about this website or its content, including text, graphics, advertisements, property details or links.
Neither Asif Kola Realty® nor any contributors accept responsibility for the accuracy, completeness or fitness for purpose of the content.
This website does not provide financial, mortgage, investment or legal advice.
England & Wales.
These terms and conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
AML checks are not optional.
Asif Kola Realty® and Teal3 Realty Limited are committed to operating transparently and in accordance with all legal and regulatory obligations.
The UK real estate sector is subject to anti-money laundering, counter-terrorist financing and sanctions compliance obligations. We are alert to the risks of property transactions being used to launder criminal funds and will cooperate fully with the relevant authorities where required.
Current compliance framework
Our AML procedures are designed to reflect applicable UK legislation and guidance, including where relevant:
- The Proceeds of Crime Act 2002
- The Terrorism Act 2000
- The Bribery Act 2010
- The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, as amended
- HMRC guidance for estate agency and letting agency businesses
- UK sanctions requirements and related financial crime obligations
Where necessary, we may report suspicious activity to the National Crime Agency (NCA) or another appropriate authority.
AML check fee: Each buyer and seller is required to pay £25 plus VAT for their AML check.
This applies per individual required to complete verification.
Our compliance applies to all relevant clients, including vendors, buyers, landlords and tenants where checks are required for the service being provided.
We are required to obtain and retain identity verification and, where applicable, proof of ownership, source of funds and source of wealth information. Work cannot proceed unless required verification information is received.
Electronic identity checks may include credit reference or database checks. These are used for verification purposes and are not the same as applying for credit.
AML records are normally retained for at least five years from the end of the business relationship or completion of the transaction, unless a longer period is required by law.
Asif Kola Realty® is registered and supervised by HMRC for anti-money laundering compliance where required.
What we may ask for.
Individuals — one document from each list
| List A — Identity | List B — Proof of Address |
|---|---|
| Current signed passport | Utility bill dated within 3 months |
| Valid UK driving licence | Mortgage statement |
| EEA member state ID card | Bank or building society statement dated within 3 months |
| Valid UK driving licence, if not used for ID | |
| Home or motor insurance certificate | |
| Local authority tax bill or tenancy agreement | |
| Solicitor’s letter confirming property purchase | |
| NHS medical card |
Limited companies
If acting on behalf of a UK company, we may also require:
- Certificate of Incorporation
- Articles and Memorandum of Association
- Latest Annual Return or Confirmation Statement
- Nominee director declaration and power of attorney, if offshore
- Identity documents for individuals or entities holding 25% or more shares
If something is wrong, tell us.
We are members of The Property Ombudsman (TPOS) and are committed to delivering high standards of service.
If you have a complaint, we ask that you first allow us the opportunity to resolve it through our internal procedure.
Stage One — Direct resolution
All complaints should first be directed to Asif Kola. We aim to resolve your issue as quickly as possible and, where appropriate, within five working days.
Stage Two — Formal review
If the matter remains unresolved, you may escalate your complaint by writing to the Finance Director via gema@asifkola.com.
Your complaint will be acknowledged within three working days. A full review will then be carried out and a written final viewpoint response will normally be provided within fifteen working days.
Stage Three — The Property Ombudsman
If you remain dissatisfied after receiving our final viewpoint letter, or if more than eight weeks have passed since the complaint was first made, you may refer the complaint to The Property Ombudsman.
Details will be included in our final response letter and are also available at www.tpos.co.uk.
Important: TPOS will normally only consider your complaint after you have completed our internal complaints procedure.
Complaints to TPOS must usually be submitted within 12 months of our final viewpoint letter.
Still unsure about anything?
No pressure. No nonsense. Just clear, honest advice from Asif Kola Realty®.